Affected Components: Australia - Sydney

Jul 20, 14:54:51 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Affected Components: United Kingdom

Jul 20, 14:45:29 GMT+0
Identified - We would like to announce planned maintenance in the data center for our London nodes..

Duration: 54 minutes

Affected Components: Colombia

Jul 7, 19:32:45 GMT+0
Monitoring - Our infrastructure vendor has notified us of a full connection outage at the datacenter in Bogotá. We are very sorry for the inconvenience and will update you once the issues has been resolved by our partners \- CJ.

Jul 7, 20:27:11 GMT+0
Resolved - We are informed this incident has been resolved directly by Data Packet. .

Duration: 1 hour and 1 minute

Affected Components: Croatia

Jul 6, 07:15:01 GMT+0
Identified - We are experiencing connectivity issues in Zagreb. Servers will remain offline until services are restored..

Jul 6, 08:16:06 GMT+0
Resolved - Power to some services was unexpectedly lost in Zagreb during a scheduled power maintenance window. Services have been fully restored and no further disruptions are expected.

Duration: 1 hour and 22 minutes

Affected Components: Albania

Jun 27, 11:23:33 GMT+0
Investigating - Reporting connectivity issues, Servers will be offline until resolved.

Jun 27, 12:45:40 GMT+0
Resolved - This incident has been resolved..

Duration: 6 hours and 56 minutes

Affected Components: Albania

Jun 26, 00:30:00 GMT+0
Investigating - Albania Offline - reporting connectivity issues. Will be offline until resolved. .

Jun 26, 04:12:33 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jun 26, 07:26:21 GMT+0
Resolved - This incident has been resolved..

Duration: 2 hours and 35 minutes

Affected Components: US East

Jun 23, 22:45:00 GMT+0
Investigating - Miami is offline until further notice. We are currently investigating this incident with the data center..

Jun 24, 01:19:43 GMT+0
Resolved - This incident has been resolved..

Affected Components: Singapore

Jun 22, 17:00:00 GMT+0
Resolved - **DataPacket – Degraded quality of connection in Singapore 22.06.2026** We apologise for the lack of proactive communication during this incident — updates were logged in the event log, but no outbound notifications were sent. Our Singapore location experienced packet loss and degraded connection quality, particularly toward Europe and North America, during the following windows: June 22 UTC: • 16:59 – 17:32 • 18:09 – 18:34 • 20:07 – 20:40 • 21:49 – 22:43 June 23 UTC: • 00:54 – 01:14 • 01:43 – 02:23 • 08:15 – 08:24 The root cause was an unknown bug on one of our redundant core routers. The affected router has been taken out of service and replaced by our network engineer and on-site technicians. Connectivity has been stable since 08:24 UTC on June 23..

Jun 23, 19:02:00 GMT+0
Resolved - This incident has been resolved..

Duration: 11 days, 23 hours and 59 minutes

Affected Components: Austria

Jun 19, 15:14:38 GMT+0
Identified - DataPacket – Ongoing Fiber cut in Vienna - Due to a fiber cut affecting our Vienna location, network redundancy is temporarily reduced. This is causing intermittent flaps on some routes through Vienna. The fiber provider is already working on this with the highest priority. We will keep you updated on this until this is resolved.

Jul 1, 15:14:00 GMT+0
Resolved - This incident has been resolved..

May 21, 13:12:21 GMT+0
Identified - Germany is down at the moment. This incident was automatically created by Instatus monitoring..

May 21, 13:22:23 GMT+0
Resolved - Germany is back up. This incident was automatically resolved by Instatus monitoring..

Duration: 4 hours

May 19, 14:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

May 19, 14:00:01 GMT+0
Identified - Maintenance is now in progress.

May 19, 18:00:00 GMT+0
Completed - Maintenance has completed successfully.