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    <title>Guardian Firewall Status - Incident history</title>
    <link>https://status.guardianapp.com</link>
    <description>Guardian Firewall</description>
    <pubDate>Wed, 14 Oct 2026 13:00:00 +0000</pubDate>
    
<item>
  <title>Planned maintenance in the data center in Los Angeles</title>
  <description>
    Type: Maintenance
    

    Affected Components: US West
    Oct 2, 18:39:44 GMT+0 - Identified - The datacenter is conducting a preventative power maintenance.  
  
During the maintenance window, power redundancy may be temporarily reduced, and IPMI access may be unavailable for the duration of the work. No service impact is expected.  
  
Please note that although the maintenance should not cause any service interruption, work on core components can increase the likelihood of an outage. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Maintenance</p>
    
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:39:44&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  The datacenter is conducting a preventative power maintenance.  
  
During the maintenance window, power redundancy may be temporarily reduced, and IPMI access may be unavailable for the duration of the work. No service impact is expected.  
  
Please note that although the maintenance should not cause any service interruption, work on core components can increase the likelihood of an outage..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Wed, 14 Oct 2026 13:00:00 +0000</pubDate>
  <link>https://status.guardianapp.com/maintenance/cmurb56p903og13lgxgs7btvd</link>
  <guid>https://status.guardianapp.com/maintenance/cmurb56p903og13lgxgs7btvd</guid>
</item>

<item>
  <title>Zürich server outage</title>
  <description>
    Type: Incident
    

    Affected Components: Switzerland
    Oct 1, 06:30:00 GMT+0 - Resolved - Zürich experienced a brief outage this morning of &lt;30 minutes due to a severe operating system failure. Operations in Zürich have been fully restored and no quality degradation can be observed but our team will continue to monitor the region.

The servers are on notice to be replaced per standard policy if any other incident occurs to guarantee reliable service for our customers Oct 1, 06:36:48 GMT+0 - Resolved - All systems are back to being operational, if you experience any further issues please use our contact form to get in touch with our support team at &lt;https://guardianapp.com/customer-support/submit-new&gt;

We apologize for any inconvenience ! 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;06:30:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  Zürich experienced a brief outage this morning of &lt;30 minutes due to a severe operating system failure. Operations in Zürich have been fully restored and no quality degradation can be observed but our team will continue to monitor the region.

The servers are on notice to be replaced per standard policy if any other incident occurs to guarantee reliable service for our customers.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;06:36:48&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  All systems are back to being operational, if you experience any further issues please use our contact form to get in touch with our support team at &lt;https://guardianapp.com/customer-support/submit-new&gt;

We apologize for any inconvenience !.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Thu, 1 Oct 2026 06:30:00 +0000</pubDate>
  <link>https://status.guardianapp.com/incident/cmup79h7r015j1bpfmcnqb8lx</link>
  <guid>https://status.guardianapp.com/incident/cmup79h7r015j1bpfmcnqb8lx</guid>
</item>

<item>
  <title>Planned maintenance in Warsaw on 9/30/26</title>
  <description>
    Type: Maintenance
    Duration: 3 hours

    Affected Components: Poland
    Sep 24, 16:59:31 GMT+0 - Identified - We&#039;re performing an emergency software upgrade on our core networking equipment in Warsaw.  
  
You may experience downtime for up to a few seconds on all Warsaw servers. IP transit services will remain up with no connectivity interruptions. After the maintenance is complete, your service will resume automatically. Sep 30, 02:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 30, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 3 hours</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 24&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:59:31&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  We&#039;re performing an emergency software upgrade on our core networking equipment in Warsaw.  
  
You may experience downtime for up to a few seconds on all Warsaw servers. IP transit services will remain up with no connectivity interruptions. After the maintenance is complete, your service will resume automatically..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 30&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 30&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;05:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
  Maintenance has completed successfully.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Wed, 30 Sep 2026 02:00:00 +0000</pubDate>
  <link>https://status.guardianapp.com/maintenance/cmufs1hwg0bti0wrgoy0xgw46</link>
  <guid>https://status.guardianapp.com/maintenance/cmufs1hwg0bti0wrgoy0xgw46</guid>
</item>

<item>
  <title>Tirana servers are offline</title>
  <description>
    Type: Incident
    Duration: 1 hour and 32 minutes

    Affected Components: Albania
    Sep 26, 00:53:17 GMT+0 - Resolved - This incident has been resolved. Sep 25, 23:21:00 GMT+0 - Investigating - We are currently investigating this incident. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 32 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 26&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:53:17&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 25&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:21:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating this incident..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Fri, 25 Sep 2026 23:21:00 +0000</pubDate>
  <link>https://status.guardianapp.com/incident/cmuhlzoln05b31bpixb2ju001</link>
  <guid>https://status.guardianapp.com/incident/cmuhlzoln05b31bpixb2ju001</guid>
</item>

<item>
  <title>Guardian Firewall - Some Perth servers may be down</title>
  <description>
    Type: Incident
    Duration: 19 hours and 56 minutes

    Affected Components: Australia - Perth
    Sep 16, 14:50:00 GMT+0 - Investigating - We are currently investigating a connectivity issue affecting our datacenter in Perth. Some servers in this location may be temporarily unreachable. Sep 16, 16:38:59 GMT+0 - Investigating - We are currently investigating this incident. Sep 17, 10:46:01 GMT+0 - Resolved - The outage in Perth has been identified as a complete outage of an upstream transit provider in the region. The outage has been resolved by the upstream provider, though connectivity may still be impacted for some routes. All services have been restored but we will continue to monitor the region 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 19 hours and 56 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 16&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:50:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating a connectivity issue affecting our datacenter in Perth. Some servers in this location may be temporarily unreachable..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 16&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:38:59&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 17&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;10:46:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  The outage in Perth has been identified as a complete outage of an upstream transit provider in the region. The outage has been resolved by the upstream provider, though connectivity may still be impacted for some routes. All services have been restored but we will continue to monitor the region.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Wed, 16 Sep 2026 14:50:00 +0000</pubDate>
  <link>https://status.guardianapp.com/incident/cmu4d5x5m02qj2cnkbjg2y7t6</link>
  <guid>https://status.guardianapp.com/incident/cmu4d5x5m02qj2cnkbjg2y7t6</guid>
</item>

<item>
  <title>Vienna servers are offline</title>
  <description>
    Type: Incident
    Duration: 7 minutes

    Affected Components: Austria
    Aug 30, 03:29:42 GMT+0 - Investigating - We are currently investigating this incident. Aug 30, 03:36:56 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 7 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 30&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;03:29:42&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 30&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;03:36:56&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Sun, 30 Aug 2026 03:29:42 +0000</pubDate>
  <link>https://status.guardianapp.com/incident/cmtf93rjs04ef1mo9vf8lnbca</link>
  <guid>https://status.guardianapp.com/incident/cmtf93rjs04ef1mo9vf8lnbca</guid>
</item>

<item>
  <title>Perth region unavailable</title>
  <description>
    Type: Incident
    Duration: 6 minutes

    Affected Components: Australia - Perth
    Aug 27, 03:59:20 GMT+0 - Investigating - We are currently investigating this incident. Aug 27, 04:04:59 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 6 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 27&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;03:59:20&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 27&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;04:04:59&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Thu, 27 Aug 2026 03:59:20 +0000</pubDate>
  <link>https://status.guardianapp.com/incident/cmtazuc1c0eka0klgt09ba7xi</link>
  <guid>https://status.guardianapp.com/incident/cmtazuc1c0eka0klgt09ba7xi</guid>
</item>

<item>
  <title>Australia</title>
  <description>
    Type: Maintenance
    Duration: 10 hours

    Affected Components: Australia - Sydney
    Jul 20, 14:54:51 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Aug 24, 14:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 25, 00:00:00 GMT+0 - Completed - Maintenance has completed successfully 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 10 hours</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:54:51&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  We are planning for a scheduled maintenance during that time..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 24&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 25&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
  Maintenance has completed successfully.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 24 Aug 2026 14:00:00 +0000</pubDate>
  <link>https://status.guardianapp.com/maintenance/cmrtcixhr0and0kmp8adkbwff</link>
  <guid>https://status.guardianapp.com/maintenance/cmrtcixhr0and0kmp8adkbwff</guid>
</item>

<item>
  <title>United Kingdom</title>
  <description>
    Type: Maintenance
    Duration: 9 hours

    Affected Components: United Kingdom
    Jul 20, 14:45:29 GMT+0 - Identified - We would like to announce planned maintenance in the data center for our London nodes. Aug 18, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 19, 07:00:00 GMT+0 - Completed - Maintenance has completed successfully 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 9 hours</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:45:29&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  We would like to announce planned maintenance in the data center for our London nodes..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
  Maintenance has completed successfully.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Tue, 18 Aug 2026 22:00:00 +0000</pubDate>
  <link>https://status.guardianapp.com/maintenance/cmrtc6w1n0atr1ao0g7pq82v9</link>
  <guid>https://status.guardianapp.com/maintenance/cmrtc6w1n0atr1ao0g7pq82v9</guid>
</item>

<item>
  <title>Vienna hypervisor hardware upgrade</title>
  <description>
    Type: Maintenance
    Duration: 2 hours and 7 minutes

    Affected Components: Austria
    Aug 14, 10:52:10 GMT+0 - Identified - We are working with our infrastructure partner to upgrade failing hardware in a hypervisor in Vienna, Austria on short notice to ensure stable long term service Aug 14, 12:58:58 GMT+0 - Completed - Hardware maintenance was completed successfully. All systems are in great health once again 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 2 hours and 7 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 14&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;10:52:10&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  We are working with our infrastructure partner to upgrade failing hardware in a hypervisor in Vienna, Austria on short notice to ensure stable long term service.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 14&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:58:58&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
  Hardware maintenance was completed successfully. All systems are in great health once again.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Sat, 15 Aug 2026 11:00:00 +0000</pubDate>
  <link>https://status.guardianapp.com/maintenance/cmsstv52n07c00yo5s2tpeb2i</link>
  <guid>https://status.guardianapp.com/maintenance/cmsstv52n07c00yo5s2tpeb2i</guid>
</item>

<item>
  <title>Partial outage in New York</title>
  <description>
    Type: Incident
    Duration: 1 hour and 56 minutes

    Affected Components: US East
    Jul 30, 04:47:22 GMT+0 - Resolved - This incident has been resolved. Jul 30, 02:51:26 GMT+0 - Investigating - Some of our hosts are offline in New York, we are currently investigating the cause. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 56 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 30&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;04:47:22&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 30&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:51:26&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  Some of our hosts are offline in New York, we are currently investigating the cause..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Thu, 30 Jul 2026 02:51:26 +0000</pubDate>
  <link>https://status.guardianapp.com/incident/cms6x35tr09jq0kpfymn43f5t</link>
  <guid>https://status.guardianapp.com/incident/cms6x35tr09jq0kpfymn43f5t</guid>
</item>

<item>
  <title>Partial outage in London</title>
  <description>
    Type: Incident
    Duration: 13 hours and 1 minute

    Affected Components: United Kingdom
    Jul 26, 10:28:39 GMT+0 - Investigating - It appears that four of our servers in London are not reachable at the moment due to an unknown issue. We are investigating the outage and validating things with our infrastructure provider Jul 26, 23:30:06 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 13 hours and 1 minute</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 26&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;10:28:39&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  It appears that four of our servers in London are not reachable at the moment due to an unknown issue. We are investigating the outage and validating things with our infrastructure provider.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 26&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:30:06&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Sun, 26 Jul 2026 10:28:39 +0000</pubDate>
  <link>https://status.guardianapp.com/incident/cms1nnqc30id10zqd7kyzbyni</link>
  <guid>https://status.guardianapp.com/incident/cms1nnqc30id10zqd7kyzbyni</guid>
</item>

<item>
  <title>Bogotá full datacenter connection outage</title>
  <description>
    Type: Incident
    Duration: 54 minutes

    Affected Components: Colombia
    Jul 7, 19:32:45 GMT+0 - Monitoring - Our infrastructure vendor has notified us of a full connection outage at the datacenter in Bogotá. We are very sorry for the inconvenience and will update you once the issues has been resolved by our partners   
  
\- CJ Jul 7, 20:27:11 GMT+0 - Resolved - We are informed this incident has been resolved directly by Data Packet.  
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 54 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 7&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:32:45&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  Our infrastructure vendor has notified us of a full connection outage at the datacenter in Bogotá. We are very sorry for the inconvenience and will update you once the issues has been resolved by our partners   
  
\- CJ.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 7&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:27:11&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  We are informed this incident has been resolved directly by Data Packet. .&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Tue, 7 Jul 2026 19:32:45 +0000</pubDate>
  <link>https://status.guardianapp.com/incident/cmrb1q9510am50kn63o1f2of0</link>
  <guid>https://status.guardianapp.com/incident/cmrb1q9510am50kn63o1f2of0</guid>
</item>

<item>
  <title>Connectivity issues in Zagreb</title>
  <description>
    Type: Incident
    Duration: 1 hour and 1 minute

    Affected Components: Croatia
    Jul 6, 07:15:01 GMT+0 - Identified - We are experiencing connectivity issues in Zagreb. Servers will remain offline until services are restored. Jul 6, 08:16:06 GMT+0 - Resolved - Power to some services was unexpectedly lost in Zagreb during a scheduled power maintenance window. Services have been fully restored and no further disruptions are expected 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 1 minute</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:15:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  We are experiencing connectivity issues in Zagreb. Servers will remain offline until services are restored..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;08:16:06&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  Power to some services was unexpectedly lost in Zagreb during a scheduled power maintenance window. Services have been fully restored and no further disruptions are expected.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 6 Jul 2026 07:15:01 +0000</pubDate>
  <link>https://status.guardianapp.com/incident/cmr8vxo6o0gk30rqgn634qp71</link>
  <guid>https://status.guardianapp.com/incident/cmr8vxo6o0gk30rqgn634qp71</guid>
</item>

<item>
  <title>Albania Server Offline</title>
  <description>
    Type: Incident
    Duration: 1 hour and 22 minutes

    Affected Components: Albania
    Jun 27, 11:23:33 GMT+0 - Investigating - Reporting connectivity issues, Servers will be offline until resolved Jun 27, 12:45:40 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 22 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 27&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;11:23:33&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  Reporting connectivity issues, Servers will be offline until resolved.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 27&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:45:40&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Sat, 27 Jun 2026 11:23:33 +0000</pubDate>
  <link>https://status.guardianapp.com/incident/cmqw9uwd00bjt2ilb5qpp6kru</link>
  <guid>https://status.guardianapp.com/incident/cmqw9uwd00bjt2ilb5qpp6kru</guid>
</item>

<item>
  <title>Albania Server Offline</title>
  <description>
    Type: Incident
    Duration: 6 hours and 56 minutes

    Affected Components: Albania
    Jun 26, 00:30:00 GMT+0 - Investigating - Albania Offline - reporting connectivity issues. Will be offline until resolved.  Jun 26, 04:12:33 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jun 26, 07:26:21 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 6 hours and 56 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 26&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:30:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  Albania Offline - reporting connectivity issues. Will be offline until resolved. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 26&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;04:12:33&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  We implemented a fix and are currently monitoring the result..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 26&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:26:21&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Fri, 26 Jun 2026 00:30:00 +0000</pubDate>
  <link>https://status.guardianapp.com/incident/cmquba30r04g22irqk1dl1v4m</link>
  <guid>https://status.guardianapp.com/incident/cmquba30r04g22irqk1dl1v4m</guid>
</item>

<item>
  <title>Miami Servers - Offline due to power outage. Other US East locations are still operational. </title>
  <description>
    Type: Incident
    Duration: 2 hours and 35 minutes

    Affected Components: US East
    Jun 23, 22:45:00 GMT+0 - Investigating - Miami is offline until further notice. We are currently investigating this incident with the data center. Jun 24, 01:19:43 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 hours and 35 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 23&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:45:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  Miami is offline until further notice. We are currently investigating this incident with the data center..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 24&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:19:43&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Tue, 23 Jun 2026 22:45:00 +0000</pubDate>
  <link>https://status.guardianapp.com/incident/cmqr9icup000f2op26y9a27vd</link>
  <guid>https://status.guardianapp.com/incident/cmqr9icup000f2op26y9a27vd</guid>
</item>

<item>
  <title>Degraded Service on Singapore Servers</title>
  <description>
    Type: Incident
    

    Affected Components: Singapore
    Jun 22, 17:00:00 GMT+0 - Resolved - **DataPacket – Degraded quality of connection in Singapore 22.06.2026**  
  
We apologise for the lack of proactive communication during this incident — updates were logged in the event log, but no outbound notifications were sent.  
  
Our Singapore location experienced packet loss and degraded connection quality, particularly toward Europe and North America, during the following windows:  
  
June 22 UTC:  
  
• 16:59 – 17:32  
• 18:09 – 18:34  
• 20:07 – 20:40  
• 21:49 – 22:43  
  
June 23 UTC:  
  
• 00:54 – 01:14  
• 01:43 – 02:23  
• 08:15 – 08:24  
  
The root cause was an unknown bug on one of our redundant core routers. The affected router has been taken out of service and replaced by our network engineer and on-site technicians. Connectivity has been stable since 08:24 UTC on June 23. Jun 23, 19:02:00 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 22&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  **DataPacket – Degraded quality of connection in Singapore 22.06.2026**  
  
We apologise for the lack of proactive communication during this incident — updates were logged in the event log, but no outbound notifications were sent.  
  
Our Singapore location experienced packet loss and degraded connection quality, particularly toward Europe and North America, during the following windows:  
  
June 22 UTC:  
  
• 16:59 – 17:32  
• 18:09 – 18:34  
• 20:07 – 20:40  
• 21:49 – 22:43  
  
June 23 UTC:  
  
• 00:54 – 01:14  
• 01:43 – 02:23  
• 08:15 – 08:24  
  
The root cause was an unknown bug on one of our redundant core routers. The affected router has been taken out of service and replaced by our network engineer and on-site technicians. Connectivity has been stable since 08:24 UTC on June 23..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 23&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:02:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 22 Jun 2026 17:00:00 +0000</pubDate>
  <link>https://status.guardianapp.com/incident/cmqr1oomd03po2pn4f5lxosap</link>
  <guid>https://status.guardianapp.com/incident/cmqr1oomd03po2pn4f5lxosap</guid>
</item>

<item>
  <title>Potential Degraded Performance - Austria 19.06.2026</title>
  <description>
    Type: Incident
    Duration: 11 days, 23 hours and 59 minutes

    Affected Components: Austria
    Jun 19, 15:14:38 GMT+0 - Identified - DataPacket – Ongoing Fiber cut in Vienna - Due to a fiber cut affecting our Vienna location, network redundancy is temporarily reduced. This is causing intermittent flaps on some routes through Vienna.  
  
The fiber provider is already working on this with the highest priority. We will keep you updated on this until this is resolved Jul 1, 15:14:00 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 11 days, 23 hours and 59 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:14:38&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  DataPacket – Ongoing Fiber cut in Vienna - Due to a fiber cut affecting our Vienna location, network redundancy is temporarily reduced. This is causing intermittent flaps on some routes through Vienna.  
  
The fiber provider is already working on this with the highest priority. We will keep you updated on this until this is resolved.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:14:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Fri, 19 Jun 2026 15:14:38 +0000</pubDate>
  <link>https://status.guardianapp.com/incident/cmql2kznn0yls2omle543w16d</link>
  <guid>https://status.guardianapp.com/incident/cmql2kznn0yls2omle543w16d</guid>
</item>

<item>
  <title>Germany is back up</title>
  <description>
    Type: Incident
    

    
    May 21, 13:12:21 GMT+0 - Identified - Germany is down at the moment. This incident was automatically created by Instatus monitoring. May 21, 13:22:23 GMT+0 - Resolved - Germany is back up. This incident was automatically resolved by Instatus monitoring. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    
    &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 21&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:12:21&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  Germany is down at the moment. This incident was automatically created by Instatus monitoring..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 21&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:22:23&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  Germany is back up. This incident was automatically resolved by Instatus monitoring..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Thu, 21 May 2026 13:12:21 +0000</pubDate>
  <link>https://status.guardianapp.com/incident/cmpfifzu800cwmr15bxs5eoey</link>
  <guid>https://status.guardianapp.com/incident/cmpfifzu800cwmr15bxs5eoey</guid>
</item>

<item>
  <title>Maintenance for servers in USA</title>
  <description>
    Type: Maintenance
    Duration: 4 hours

    
    May 19, 14:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. May 19, 14:00:01 GMT+0 - Identified - Maintenance is now in progress May 19, 18:00:00 GMT+0 - Completed - Maintenance has completed successfully 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 4 hours</p>
    
    &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  We are planning for a scheduled maintenance during that time..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
  Maintenance has completed successfully.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Tue, 19 May 2026 14:00:00 +0000</pubDate>
  <link>https://status.guardianapp.com/maintenance/cmpcp4h4x00tiqnqxf4vb3eb5</link>
  <guid>https://status.guardianapp.com/maintenance/cmpcp4h4x00tiqnqxf4vb3eb5</guid>
</item>

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