Guardian Firewall - Zürich server outage – Incident details

All systems operational

Zürich server outage

Resolved
Major outage
Started 22 days ago

Affected

Switzerland

Operational from 6:30 AM to 6:30 AM

Updates
  • Update
    UTC
    Update

    All systems are back to being operational, if you experience any further issues please use our contact form to get in touch with our support team at https://guardianapp.com/customer-support/submit-new

    We apologize for any inconvenience !

  • Resolved
    UTC
    Resolved

    Zürich experienced a brief outage this morning of <30 minutes due to a severe operating system failure. Operations in Zürich have been fully restored and no quality degradation can be observed but our team will continue to monitor the region.

    The servers are on notice to be replaced per standard policy if any other incident occurs to guarantee reliable service for our customers